Privacy and Security
We at Furniture Home Store are consumers just like you, so we understand the importance of secure and private online purchases. In order to provide you with a safe and worry-free shopping environment, we have adopted the following Privacy and Security Measures.
Disclosure to Third Parties: We will not disclose any personal information to any third party source at any time. All personal information is kept secure and never shared or sold to any third party. In the course of doing business, we may contract with companies or persons to provide certain services including credit card processing, shipping, promotional services, etc. We provide these service providers with only the information necessary for them to perform these tasks. We also ask these service providers to confirm that their privacy practices are consistent with ours.
Acquisition of Information: We do not acquire any more information about our customers than is required by law or necessary for satisfactory customer service and communication. We may need to contact customers by phone, postal mail or email should any questions arise regarding their orders.
Updating your Information: Updating your contact information is quick and easy. Just contact us, including your previous and current full name, mailing address, email address and phone number.
Using Information About You: We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from Furniture Home Store. From time to time, we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might share and cross-reference information, including personally identifiable information about you, that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
Registration: During registration a customer is asked to give their contact information, such as name and email address. We use this information to contact you regarding your order. User's billing and shipping information is not requested during registration. Users may update their billing information through their account profile and billing information will automatically be saved to the profile upon checkout. Shipping information can be entered by registered users using their Address Book (within My Account) or can be saved to their address book during checkout.
Our Employees and Privacy: We train all our employees about the importance of privacy and give access to information about our customers only to those employees who require it to perform their jobs.
Protecting Children's Privacy: Furniture Home Store adheres to a strict privacy code regarding children and does not knowingly accept personal information from any child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Online Children's Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies.
Transaction Servers: We use external transaction and processing servers to ensure maximum credit card and personal information security.
Security Measures: We take all legal and reasonable steps to protect our customers' personal information against loss, misuse and alteration. We use the highest levels of encryption available for all credit card transactions. When you make a purchase online, either a solid key or a locked padlock icon will appear in your browser window. This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL) technology. However, we cannot guarantee the security of any information you transmit to or from our website and you do so at your own risk. To help ensure others will not have access to your credit card information while on our website, we urge you to close your browser window when you have finished your visit, especially if you are sharing a computer with someone else or using a computer in a public place.
Questions? If you have any questions regarding our Privacy Policy or Security Measures, please contact our Customer Service department and we will do our best to answer them.
Customer Service
Phone: 1-866-HM-STORE
Monday - Sunday, 9:00am - 10:00pm EST
Email: info@furniturehomestore.com
Furniture Home Store
19722 One Norman Blvd.
Cornelius, NC 28031
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