TAKE OUR CUSTOMER CHALLENGE: We're so confident in the hand crafted quality of our furniture and accessories that we back everything we sell with an extensive warranty and our "Exclusive 30 Day In-Home Trial.*" Evaluate our products in your own home for 30 days... experience the plush comfort and witness the hand crafted quality for yourself. If after 30 days you're not completely satisfied simply call us Toll Free at 1.866.HM.STORE (467-8673) and we'll buy the pieces back.
Our exclusive "Risk Free" policy is simple and states you may return your furniture 30 days after delivery, no questions asked, for a full refund of your entire purchase price! We'll even pay the return freight to North Carolina. It's like having the showroom in your home for 30 days. We challenge you to find another custom furniture retailer with this type of quality and comfort guarantee.
At FurnitureHomeStore.com we're more than just a website... we're a family owned and operated company that truly cares about our customers and the quality of the products we sell. You simply won't find better furniture value at competing online retailers or your local furniture store, we guarantee it. Discover why thousands of customers just like you choose FurnitureHomeStore.com each year for their home furnishing needs. Call us Toll Free 1.866.HM.STORE (467-8673) or order online today!
*For Orders Placed After June 6, 2007: "Risk Free" In-Home Trial requires a full 30 day merchandise evaluation in your home. 30 days after delivery of your piece(s) and within 15 days following, if for any reason you're dissatisfied with any aspect of our merchandise, simply call us Toll Free at 1.866.HM.STORE (467-8673) to arrange for shipment (at our cost) back to North Carolina. Once we receive your piece(s) at the factory in North Carolina and determine that they are in factory original condition, we will gladly refund your product purchase price and all shipping costs. On exchanges (returned merchandise for new merchandise) due to non-manufacturing related issues, customer will be charged a 30% of purchase price re-stocking fee for the original merchandise plus return freight and re-delivery charges. All additional slipcover, "Quick Ship Clearance" or "Special Sale" orders that utilize "Customers Own Materials", and/or "custom" orders are final and can not be returned. Wood furniture and accessory items have a warranty against manufacturing defects. To receive credit on these items, they must be returned in original packaging with all hardware.
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